City and Government

Dallas City Government

Official Postings


Departments, Offices and Services at the City of Dallas

Mayor & City Council

Council District Maps
Phone Listing (pdf)
Email Contacts

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City Manager's Office
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Other City Officials
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City Departments & Offices

Welcome to 311, the City of Dallas connection to city services. You can access most non-emergency services from here, such as graffiti, high weeds, litter, and garbage roll cart replacement.

If you do not find an appropriate service request category on our Web site or are uncertain whether the problem may be hazardous, please call 311. Agents are available 24 hours a day, seven days a week. If you cannot reach us by dialing 3-1-1, you may dial 214-670-3111.

If you have any difficulty entering a service request, please contact us by dialing 3-1-1, and a 311 Customer Service Agent will be glad to assist you.

Dallas City Hall
1500 Marilla Street
Dallas, TX 75201
Directions to City Hall

A citizen may choose to contact the City to request NON-emergency City services by clicking on " 311 & Services " above. For services not available on the Internet please contact a 3-1-1 Customer Service Agent to assist you. If you are outside City limits the phone number is (214)-670-5111. 3-1-1 is your call to City Hall. 3-1-1 provides access to City Services 7 days a week from 6AM – 8PM for routine calls and 24 hours a day, 7 days a week for urgent requests such as street leaks, burst pipes, sewer issues, sick, confined or injured animals, animal bites, traffic signal outages, downed signal light poles, street spillages and downed trees.

Aviation - General Information
Aviation - Hangar Rental and Leasing Information
Dallas Love Field Noise Complaint form

Building Inspection - General Information
Building Inspection - Engineering

City Council Members and Mayor Mike Rawlings

Code Compliance - Food Protection

Court & Detention Services

Dallas Water Utilities (see Water Utilities below)

Development Services - Current Planning
Development Services - Long Range Planning
Development Services - Real Estate

Environmental ( - Air Pollution Control

Fair Housing Office - How To File A Complaint Send emails to

Park and Recreation - General Information
Park and Recreation - Fair Park Administration

Public Information Office - Open Records Request form or email

Public Works - Storm Water Management email:

Sanitation - General Information
Sanitation - OneDayDallas

Strategic Customer Services - email:

Trinity River Corridor Project - General Information

Water Utilities - General Information

In addition, if you have any questions or comments about this Web site, please contact the
City of Dallas Web group

For questions about marriage licenses, divorce decrees, passports, assumed name certificates, renewal of license tags, please see the
Dallas County Web site .

To report Street Light Outages .
For emergencies involving street lights (such as street light poles laying in the street) contact 9-1-1.

For questions about your property tax appraisal, please contact the
Dallas County Appraisal District .


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